Dear Customer,

All our parts are dismounted from working units. Our enginieers test them before put into sales.

We understand that some parts might become defective due to transport or other circumstances. That is why we give plugin warranty which is 48 hours after product is received.

If product is faulty please notify is within 48 hours of receiving by email: sales@medparts24.com

According to polish law „Customer who has entered into a distance contract may withdraw from it within 14 calendar days without providing any reason and at no cost”. Consumer’s right to cancel an order for goods made at a distance starts from the moment he / she places  her/his order and ends 14 days from the day he/ she receives her/his goods.

Zgodnie z art. 27 ustawy z 30 maja 2014r. o prawach konsumenta: „konsument, który zawarł umowę na odległość lub poza lokalem przedsiębiorstwa, może w terminie 14 dni odstąpić od niej bez podawania przyczyny i bez ponoszenia kosztów”. Moment rozpoczęcia biegu terminu należy liczyć od otrzymania rzeczy przez konsumenta lub osobę przez niego wskazaną.